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Delivery & payment

Last updated 24 October 2026Version 1.0

The Polish version prevails.

Carriers, prices, delivery times and payment methods will be added here before the shop opens.

Delivery

We deliver to Poland and to the other 26 countries of the European Union. You see the exact cost in the cart, before you pay.

Zone

Carrier

Price

Delivery time

Poland

Carrier

Price

TODO working days

Poland

Carrier

Price

TODO working days

Other EU countries (26)

Carrier

Price

TODO working days

Delivery times count from dispatch. Prices include VAT.

EU countries we ship to: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden. We don't ship to parts of these countries outside the EU VAT area (such as the Canary Islands, the Åland Islands or the French overseas departments), or outside the European Union. Need delivery outside the EU? Ask for a quote.

Dispatch

We send stocked products within TODO working days of receiving your payment. Made-to-order products have their own preparation time, shown on the product page.

When your parcel leaves our warehouse, we email you the tracking number.

Payment

All prices are in Polish złoty (PLN) and include 23% VAT.

Method

When the payment is confirmed

Method

When the payment is confirmed

e.g. bank transfer

When the money reaches our account — usually TODO working days

Online payments are handled by payment provider. We never receive your card details.

Bank transfer: to account TODO, with your order number as the reference, within TODO days of placing the order.

Paying with a card in a currency other than PLN? Your bank or card provider converts the amount at its own rate.

Invoices

For every order we issue a receipt / a VAT invoice.

Buying for a business? Enter your NIP, or your EU VAT number if your company is registered in another EU country, at checkout. We put it on the invoice. Businesses in other EU countries are also charged Polish VAT at 23% — we don't apply the reverse charge.

Questions about this document?

Write or call us about delivery, payment or invoices.

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